SECURITY CENTER

Your security, our priority

At F&M Trust, your privacy and security are very important to us. We use advanced technology, strict privacy practices, and continuous system monitoring to protect your personal and financial information. Whether you bank online, on your mobile device, or in person, you can count on us to keep your information safe and secure.

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How do I activate my new card?

Contact F&M Trust

You can activate your new F&M Trust card by completing a transaction at an ATM or merchant using your PIN. Additionally, you may call our Freedom Access Center at (717) 261-3662 and select option 6 to activate your card.

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Lost or Stolen Card

If your card is lost or stolen, contact us immediately at the appropriate number:

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MasterCard® Debit Card

Including YourWay Card, Franklin Busine$$Card, or HSA Card.

1 (888) 264-6116
During regular banking hours

1 (800) 236-2442
After regular banking hours

Business Visa Credit Card

1 (866) 552-8855
Available 24 hours

Please visit the nearest F&M Trust Community Office or Contact Us to request a new card.

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Security FAQ

An outstanding feature of this system is its multiple security levels. Simply stated, F&M Trust’s Online Banking uses a combination of the latest security technologies to protect data. To get more technical, our system features password-controlled entry, authentication, and Secure Socket Layer (SSL) protocol for data encryption and state-of-the-art firewall protection. Regulation E applies to Online Banking just like our Debit MasterCard, and liability on unauthorized electronic transactions is limited to $50.00 for transactions that are reported in a timely manner.

Please note: You will not be accessing F&M Trust's host computer when using online banking. When you request access for this service, your account information for Online Banking will be hosted on a separate server with all the appropriate firewalls and multiple layers of protection described above.

Just like our Online Banking, we use the same 128-bit encryption to help keep your information safe and secure. F&M Trust's Mobile Banking App does not store any personal or account information on your mobile device.

F&M Trust offers a secure file transfer solution as a method of transferring files safely through the bank’s website. Please include your name, email address and indicate to whose attention the files should be sent at F&M Trust. Then select the files you would like to transfer, click “submit” and you will receive a confirmation that your files were received.

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